He has been a Supervisor on our helpline team since 2020. Sangwoo has a Bachelor of Science in Psychology and Physiology, and a Level 5 NZQA qualification in Supervision Skills for Health and Social Service Professionals. He has worked in mental health for a number of years, including in both community and acute mental health. Alongside his volunteer roles on the Helpline, Sangwoo currently works with the Psychology and Programmes team at Ara Poutama Aotearoa.
Sangwoo is interested in the use of early interventions to prevent mental ill-health and is passionate about supporting our helpline callers through delivering a service that is high quality, safe, and best practice. He enjoys connecting with, and supporting, our helpline volunteers, to help develop their reflective practice, confidence, and support skills.