We are not automatically government funded, so we rely on clients paying fees responsibly or using funding for one-to-one therapy. Payment must be made at each session unless payment is being made by another funder*. We accept cash, EFTPOS, Visa, and MasterCard (note: payWave is available with a surcharge fee) or bank deposit to 12-3077-0577127-00.

*Children, students and low-income earners may access funding for up to 30 appointments with a psychologist. Insurance may apply.

When we phone to make your first appointment, please tell us that you need WINZ or StudyLink funding. You will need some signed paperwork from us which you will need to take into WINZ or StudyLink or upload to their portal.

Need More Help?

• Contact Us: We understand that it might feel overwhelming when applying for funding. If you need help understanding your options, feel free to contact us.

• Contact WINZ or StudyLink: You can also contact WINZ Te Hiranga Tangata or StudyLink for more assistance.

*Please Note: If you are arranging funding through WINZ or StudyLink, please note that the individual receiving the service (or their caregiver) is responsible for any costs not covered by the funding. If a debt arises and funding ends for any reason, the outstanding amount will be owed directly to Anxiety NZ Trust.

Disability Allowance is a payment for people who have have ongoing, additional costs arising from that disability. You can see exactly what this payment can be used for here. These could be visits to the doctor, specialist, counsellor (see later in section or DA counselling), alternative treatments, supplements, or travel to personal health appointments. 

Disability allowance is income tested; you don't have to be on a benefit to qualify for a Disability Allowance. How much you get depends on your income and the extra costs you have because of your disability or health condition. The amount you receive each week is based on costs provided and is calculated over a 12-month period. You can find out more here.

Who can get it?

You may get a Disability Allowance if you: 

• Have a disability that is likely to last at least 6 months

• Have had ongoing, additional costs arising from that disability

• Are a New Zealand citizen or permanent resident

• Normally live in New Zealand and intend to stay here

• Meet an income test together with your partner. 

To be able to receive Disability Allowance, a person must be assessed by a registered medical practitioner or nurse practitioner as having a disability:

• That is likely to last at least 6 months OR

• Have a life expectancy of less than 6 months because of a terminal illness.

You will need to provide verification of costs. It is important to list all expenses and keep receipts.

Disability Allowance Counselling

Disability allowance can also be used to pay for counselling related to your disability or health condition, including a mental health condition. If this is the first time you are applying for counselling, you can get up to 10 sessions. You can apply for more (up to 20) if a health practitioner, e.g., your doctor/nurse practitioner, recommends them. Disability allowance can be paid for the cost of transport to counselling - provided the need for counselling is directly related to the persons disability.

The cost is of counselling is not additional to other health related costs but forms part of eligible costs under DA.  

Students can also access disability allowance counselling via Study link if you are a full-time student or low-income earner.  

You will require a medical certificate from your GP/NP.

Please Note: Disability allowance can be paid for children only after all other funded/non funded avenues are exhausted. For example, Oranga Tamariki.

Child Disability Allowance (CDA) is a fortnightly payment made to the main carer of a child or young person with a serious disability or health condition. CDA is paid in recognition of the additional care and attention a child with a serious health condition or disability requires.  

To qualify, the child must:

• Generally, be a NZ resident

• Be a dependent child

• Have a physical, sensory, psychiatric or intellectual disability

• Need constant care and attention because of the disability

• Be likely to need care permanently, or need care for more than 12 moths and

• Meet the required living arrangements

Things to note:

• Child Disability Allowance is not income tested.  

• To apply, you need to complete the Child Disability Allowance application form. Your child's doctor/nurse practitioner or specialist needs to complete the medical certificate.  

• You do not need to provide any proof of costs.   

• You may also be able to receive a Disability Allowance to meet any additional costs the child has because of their disability.

• CDA does not pay for costs associated with child’s health needs – please see disability allowance for costs. 

In most cases, international students are fully covered through their pre-arranged travel insurance. The process is straightforward, and we are here to assist. Insurance is often included as part of the AUT/University fee, and many students may not be aware that they can access the treatment they need at no additional cost. Please note that pre-existing conditions are typically excluded.

You will need to check that you are funded before seeing us. Depending on your insurance cover, you may be funded, although not all insurance contracts cover the cost of doctors OR psychologists.

Southern Cross may need you to see our Clinical Psychologist (instead of our general or health psychologists). Please make sure you tell us if you have insurance. 

If another company, organization, or trust is covering part or all of your treatment costs, we can assist with invoicing and communication, with your consent. We may need you to confirm the number of sessions they will cover, the costs involved, and the preferred invoicing details.

At this time, you will not be able to use ACC funding at Anxiety NZ Trust. If you would like to meet with an ACC registered clinician for therapy, please see Find Support.

Get answers to your questions about therapy and our services. Click here.

A referral form must be completed prior to booking appointments. Click here for the Referrals page.